Bide and Groom Heart

Customized Neon Sign Return Policy:

Thank you for choosing our customized neon signs. Please review the following policy regarding returns:

Non-Returnable Customization:
• Customized neon signs are specially crafted based on your unique preferences and demands.
• Due to their personalized nature, we are unable to accept returns on customized neon signs.

Replacement for Breaks or Damages:
• We take utmost care in manufacturing and shipping your customized neon sign to ensure it reaches you in pristine condition.
• If, however, your neon sign arrives damaged or broken, we take full responsibility.
• Contact us promptly, and we will promptly replace the damaged sign with a new one at no extra cost.

We value your satisfaction and are committed to delivering a quality product. If you have any concerns or issues, please don't hesitate to reach out to our customer service. Thank you for your understanding.

Shipping

Upon placing an order for a customized Neon Sign, we will provide shipping and delivery date estimates tailored to your specific Neon Sign customization and the chosen shipping options. The anticipated shipping dates, depending on the selected shipping provider, may be visible on the product page. It's important to be aware that shipping rates for several items are determined by weight.